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      Used Cars: GM's Total Value Promise to Feature OnStar's New Vehicle Diagnostics S
    Posted on Tuesday, September 13 @ 09:55:57 UTC by Cars
      Used Cars, Used Car, Used Auto OnStar by GM Expands Its Industry-leading Service Portfolio With the Only
    Service That Lets Your Vehicle Tell You How It's Doing Every Month

    OnStar announced today it has added a
    significant and new subscriber service to its industry-leading in-vehicle
    communications portfolio. The new "only GM" service, OnStar Vehicle
    Diagnostics, automatically performs hundreds of diagnostic checks on four key
    GM vehicle operating systems -- the engine/transmission, anti-lock brake,
    airbag and OnStar. The vehicle is automatically programmed to send the
    results via email to the owner each month. The unique email report also
    provides maintenance reminders based on the vehicle's current odometer
    reading, remaining engine oil-life and other relevant vehicle ownership and
    OnStar subscription information.

    This new monthly vehicle diagnostic service is offered to eligible OnStar
    subscribers at no additional charge. OnStar subscribers can always request a
    GM Goodwrench(R) Remote Diagnostics check at any time during the month by
    pressing their blue OnStar button. OnStar advisors perform "real-time" remote
    diagnostics checks for subscribers about 27,000 times a month.

    OnStar Vehicle Diagnostics is exclusively for GM customers and enhances
    GM's commitment to its Total Value Promise. No other manufacturer offers
    these two unique, valuable and comprehensive diagnostic services to its
    customers remotely to the vehicle or directly to the customer's home computer.

    "OnStar Vehicle Diagnostics demonstrates how GM is leading the way with
    innovative new products and services that enhance the vehicle ownership
    experience and give customers more than they expected," said Mark LaNeve, GM
    North America vice president, Vehicle Sales, Service and Marketing. "OnStar
    Vehicle Diagnostics
    , which is exclusively for GM customers, enhances GM's
    commitment to our Total Value Promise. Only GM offers this industry-leading
    technology, and it's available across the breadth of our portfolio."

    OnStar Vehicle Diagnostics service can be activated on millions of 2004
    model-year or newer OnStar-equipped GM vehicles that have GM's exclusive Oil-
    Life System and diagnostic capabilities. An active OnStar subscription is
    required for enrollment. Offered as an opt-in service, subscribers can enroll
    at the OnStar website (http://www.onstar.com ) or by simply pressing their
    blue OnStar button and asking an advisor to enroll them in the service. Once
    enrolled, OnStar subscribers receive monthly vehicle diagnostic reports
    covering four key operating systems and recommended maintenance reminders
    based on the vehicle's current odometer reading. The "real-time" report is
    sent directly to the OnStar subscriber's computer desktop via email each
    month, providing customers additional peace-of-mind when driving in their

    The report also matches the vehicle's current odometer reading to the GM
    Simplified Maintenance Schedule so that customers are informed about
    recommended maintenance services. OnStar Vehicle Diagnostics participants
    receive the added peace-of-mind in knowing the operational status of four key
    vehicle systems and the convenience of a regular maintenance report -- all at
    no additional cost to their OnStar subscription.

    "OnStar is committed to providing unparalleled peace-of-mind to its
    subscribers by helping keep them safe while driving. OnStar Vehicle
    gives our subscribers added confidence that their vehicles are
    ready for the road," said Chet Huber, president of OnStar. "By combining
    OnStar's vehicle diagnostics email service with our in-vehicle GM
    Goodwrench(R) Remote Diagnostics service, our subscribers receive relevant and
    valuable information about their GM vehicle on their computer or directly from
    the OnStar advisor while driving."

    Approximately 85% of surveyed OnStar subscribers say they value the added
    peace-of-mind and convenience vehicle diagnostic services provide and these
    subscribers consider vehicles with such a feature to be reliable, safe, high-
    quality and high-tech.

    In the 2005 J.D. Power and Associates U.S. Automotive Emerging
    Technologies Study(SM) over half the people surveyed were interested in remote
    vehicle diagnostics. Moreover, when asked to allocate a given amount of money
    toward the features they would like on their next new vehicle, remote vehicle
    ranked 3rd among the 18 traditional and new features included in
    the question. The 2005 study is based on responses from more than 17,000 U.S.
    consumers and the study is designed to measure consumer familiarity, interest
    and purchase intent for emerging automotive technologies.

    GM's Oil-Life System is a GM-exclusive technology only available on GM
    and is both friendly to the pocketbook and to the environment. The
    industry recommendation of changing oil every three months or three thousand
    miles is based on oil quality of the mid-1970s, which has vastly improved
    since that time. The GM Oil-Life System monitors key engine operating
    conditions. In today's GM vehicles, it is common to safely travel 8,500 or
    more miles between oil changes when this industry-exclusive technology is used
    as intended. By following the GM Oil-Life System, it is estimated that more
    than 100-million gallons of oil could be saved over the next five years on the
    millions of GM vehicles that already have this system.

    In addition to OnStar Vehicle Diagnostics, OnStar's portfolio of safety,
    security and convenience services, includes automatic air bag notification,
    emergency services, roadside assistance, GM Goodwrench(R) remote diagnostics,
    remote door unlock, driving directions and routing, points-of-interest
    location, stolen vehicle location assistance and hands-free calling.

    On a monthly basis (average for May - July 2005), OnStar responds to
    -- 400 stolen vehicle location assistance calls
    -- 900 air bag notification calls
    -- 140 Advanced Automatic Crash Notification calls
    -- 15,000 emergency calls
    -- 27,000 GM Goodwrench(R) remote diagnostic service requests
    -- 23,000 roadside assistance calls
    -- 43,000 remote door unlock requests
    -- 383,000 route assistance calls
    -- 9,500,000 OnStar Hands-Free Calling calls

    For 2006, OnStar is available on more than 50 GM vehicles including SUVs,
    light trucks, minivans, crossovers, large and midsize sedans, and small cars.
    Only GM is committed to offering a full range of vehicles that offer safety
    protection before, during and, with OnStar, after a crash.

    For more OnStar information or to download a high-resolution image of an
    OnStar Vehicle Diagnostics e-mail, visit

    About OnStar by GM

    OnStar, a wholly owned subsidiary of General Motors, is the nation's
    leading provider of in-vehicle safety, security and communication services
    using wireless technology and the Global Positioning System (GPS) satellite
    network. OnStar is available on more than 50 GM models for 2005. Over the
    next several years, OnStar Service will become a standard feature for one year
    for GM's retail customers in the United States and Canada, covering all
    segments and prices except for some commercial vehicles. OnStar safety and
    security services include automatic notification of air bag deployment, stolen
    vehicle location assistance, emergency services, roadside assistance, remote
    door unlock, and GM Goodwrench remote vehicle diagnostics. OnStar Hands-Free
    Calling allows drivers to make and receive hands-free, voice-activated calls
    from their vehicle. Hands-free calling requires a Hands-Free Calling Enabled
    Vehicle, existing OnStar service contract and prepaid calling minutes. More
    information about OnStar can be found at http://www.onstar.com .

    OnStar Vehicle Diagnostics is available on most 2004 MY and newer GM
    vehicles delivered after 4-21-04 and equipped with the GM Oil-Life System.
    Not available on Pontiac Vibe and Saab 9-3 or 9-5. Diagnostic capabilities
    vary by model. A valid email address is required for participation.
    Associated Topics

    CarsUsed Cars, Used Car, Used AutoVehicle History Report,  Vehicle HistoryVIN Number - VIN Numbers

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      Old Articles

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    Friday, June 28
    · Teva Motors: A UK Company Following Tesla Down the Road to Electric Vehicle Succ
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